Get exclusive offers!
Stay tuned for exclusive
E-mail: Use our Contact Us form
Monday-Friday: 6am to 7pm (PST)
Saturday: 7am to 4pm (PST)
Sunday: 7am to 1pm (PST)
Products available for Canadian purchase include Hair Removal Laser 4X, Skin Rejuvenating Laser, Skin Perfecting Blue Light and 2-Month Treatment Cartridge.
Every Tria Beauty purchase is risk-free. If for any reason you aren't satisfied with your product, we'll send you a full refund. You have 90 days to return our Hair Removal Laser 4X, 60 days to return our Skin Perfecting Blue Light and 30 days to return our Skin Rejuvenating Laser and skin care products.
All products purchased through the Replenish Me Program also come with a 60-day money back guarantee.
To receive your refund, contact Tria Beauty Customer Care at 1-877-321-8742. We will e-mail you a printable Return Authorization with confirmation number to include with your return shipment, along with the address for returning the product. Please be sure to wrap the product securely prior to mailing. Return Authorization is required for refund. Returns without a Return Authorization will be returned to sender.
To be eligible to receive a refund, returns must be post-marked within 14 days from your initial contact with Customer Care. We will inspect your return and issue you a full refund of the original purchase price for the returned product, less the amount of any damaged or missing items. Unfortunately we will not return any original or return shipping costs.
A confirmation e-mail will be sent to you once your refund has been processed. Please allow up to 10-14 business days from receipt of your package for processing of your refund.
• American Express
For your convenience, we offer both standard and express shipping within Canada.
Canada Post guarantees delivery within 3-13 days anywhere in Canada for $15 per shipment.
Canada Post Express expedites delivery to 1-3 days in most parts of Canada for $30 per shipment. Click here to see estimated shipping times.
If you discover a defect in your Tria Beauty purchase within the 1-year warranty period, then please contact Tria Beauty Customer Care at 1-877-321-8742 for assistance.
Once we receive the returned product, we will inspect it for defects covered by the warranty and gladly replace any defective Tria Beauty products.
A confirmation e-mail will be sent once your replacement order has been processed and shipped to you.
triabeauty.ca ships to Canada.
For international orders,
Visit triabeauty.com for orders to the United States.
Visit triabeauty.co.ukfor orders to the United Kingdom.
Visit triabeauty.co.jpfor orders to Japan.
Visit triabeauty.esfor orders to Spain.
Visit triabeauty.co.krfor orders to Korea.
Please allow up to 48 hours to process your order. Your shipment will arrive between 2-13 days, depending on your "ship to" province.
An order confirmation e-mail containing your order details will be sent within a few hours of your purchase.
A shipping confirmation e-mail containing your tracking information will be sent within 24 hours of when your order is shipped.
GST/HST is calculated according to your order sub-total and the "ship to" address of your delivery. We collect and pay GST/HST so each delivery is simple for you. (For example, if your "ship to" address is in British Columbia, then 12% HST will be added to your order's subtotal.)