Monday - Friday: 6am - 7pm (PST)
Saturday: 6am - 5pm (PST)
YOUR PRIVACY AND THE SECURITY OF YOUR PERSONAL INFORMATION IS VERY IMPORTANT TO US
OUR PRIVACY AND SECURITY POLICY WILL CHANGE OVER TIME
SUMMARY OF OUR PRIVACY AND SECURITY POLICY
THE TYPE OF INFORMATION THE SITE COLLECTS ABOUT YOU
Tria Beauty collects personal information that you provide to us or that we learn about you from your use of the Site. For example, you may provide information to us when you register, sign in, search, add items to your shopping cart, purchase a product, participate in a survey, contest or promotion, rate or review our products or services, or communicate with Tria Beauty's Customer Care department. As a result of those actions, you might supply us with such personal information as your name, address, phone number, e-mail address, payment information and personal shopping and product preferences.
HOW TRIA BEAUTY USES AND SHARES INFORMATION ABOUT YOU
We try to provide you with the information you need to make informed, reasonable choices with respect to how Tria Beauty uses or shares your personal information. Tria Beauty uses and shares your personal information in several ways:
We generally use information we have collected about you to provide you with the very best health and beauty news, products and services, and shopping experience and to operate our business. We do not disclose, trade, rent, sell or otherwise transfer your personal information to third parties without your consent, except as set out herein. We do not disclose your personal information to unaffiliated third parties who may want to offer you their own products and services unless you have requested or authorized us to do so.
We may share your personal information with third parties or affiliates of Tria Beauty with whom we have contracted to perform services on our behalf. For example, we may use service providers to authorize and process payments, host the Site, operate certain of its features, and send emails or other communications. Your personal information may be maintained and processed by our affiliates and other third party service providers in the US or other jurisdictions. These companies that act on our behalf are required to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform.
Tria Beauty, our affiliates and our Canadian, US and other service providers may disclose your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise permitted or required by applicable Canadian US or other law. We may also disclose personal information where necessary for the establishment, exercise or defense of legal claims, to investigate or prevent actual or suspect loss or harm to persons or property.
Tria Beauty or its authorized service providers may collect transactional data (such as your IP address, browser type, operating system, activities and preferences) relating to your use of the Site. This information is generally collected in non-personally identifiable format. We may use this collected or logged information in order to provide better service, to facilitate our customers' use of the Site, to track usage of the Site, to address security hazards, and for other administrative or operational purposes. Tria Beauty, or its authorized service providers, may use this information to track aggregate traffic patterns throughout the Site. We may use aggregated, statistical information to describe our customer audience, products, and services, and to develop partnerships with third parties to offer products and services in which we believe our customers will be interested.
We collect personal information about you when you purchase products on our Site. For example, to open an account with us, you will need to provide us with certain information, such as your name, e-mail address and a password that you select. You are responsible for maintaining the security of your log-in information and password. When you request to purchase items in your shopping cart, we (or our service providers) collect your billing and shipping address, phone number, and payment card information. We use this information to administer your account and process and fulfill your order
CONTENT YOU SUBMIT FOR POSTING
When you submit content for posting on our Site, we will collect a nickname, email address and any comments or feedback you provide. We may also collect optional information (such as your location, age and gender) you choose to submit with your comment or feedback. We use your email address to communicate with you about your posting. When you share your experiences or rate or review products or services, we may make some of this information publicly available on the Site, in print or on third party websites and social media. If you would like to give us feedback on a product or service in a non-public manner, please contact us directly using the contact information below in the "Questions or Comments" section.
OUR SECURITY PRACTICES
We also have personal information retention processes designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
WHAT ARE COOKIES AND HOW DOES THE SITE USE THEM?
Our Site may also use a technology called "tracer tags" or "Web Beacons". This technology allows us to understand which pages you visit on our Site. These tracer tags are used to help us optimize and tailor our Site for you and other future visitors to our Site. We may also use third parties to serve our advertisements on other websites. These companies may use tracer tags or web beacons to report certain information (but not your name, address, e-mail address or telephone number) about your visits to our Site and the websites which advertise and feature links to our Website, in order to measure the effectiveness of our advertisements.
LINKS TO THIRD-PARTY SITES
CONTESTS & SURVEYS:
When you enter a contest or participate in a promotion, we may collect your name, address, phone number, email address, date of birth and other information you provide. We use this information to administer your participation in the contest or promotion. From time to time, we may also offer you the opportunity to participate in one of our surveys or other customer research. The information obtained through our surveys and customer research is used in an aggregated, non-personally identifiable form. We use this information to help us understand our customers, to enhance our product and service offerings, promotions and events.
Keeping your account information accurate and up-to-date is very important so we can provide you with excellent service. If your account information is incomplete, inaccurate, or not current, please follow the instructions on http://www.triabeauty.com/login.htm on the Site to correct your account information online.
(For California Residents), California Privacy Rights under California Civil Code Sections 1798.83-1798.84: California Civil Code sections 1798.83-1798.84 give California residents the right to ask us for a notice describing the categories of personal information we share with third parties or affiliates for their direct marketing purposes. The notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it has been shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to firstname.lastname@example.org or Tria Beauty, 7999 Gateway Blvd., Suite 100, Newark, CA 94560. Please allow 30 days for a response.
When you contact Tria Beauty's Customer Care department online with a comment, question or complaint, you may be asked for information that identifies you (such as your name, address and a phone number) along with additional information we need to help us promptly answer your question or respond to your comment or complaint. We may also retain this information to assist you in the future and to improve our customer service, product and service offerings, and events and promotions.
From time to time we may obtain your consent to send you email communications about Tria Beauty products and exclusive offers. If you do not wish to receive such product marketing information, you my unsubscribe by clicking on the "unsubscribe" link at the bottom of each of our email communications or by contacting us by e-mail or direct mail at email@example.com or Tria Beauty, 7999 Gateway Blvd., Suite 100, Newark, CA 94560. If you have an account on the Site, you can also change your contact preferences at any time by following the instructions on the Site. If you elect not to receive such product marketing information, Tria Beauty may continue to contact you as necessary to service your account and process your transactions and requests.
MERGERS, ACQUISITIONS, AND BANKRUPTCY
If Tria Beauty should ever file for bankruptcy or merge with another company, or if Tria Beauty should decide to buy another business, or sell or reorganize part or all of Tria Beauty's business, Tria Beauty may be required to disclose your personal information to prospective or actual purchasers and other parties. It is Tria Beauty's practice to obtain appropriate confidentiality protections for information disclosed in these types of transactions.
LINKS TO THIRD-PARTY SITES
ACCESSING YOUR PERSONAL INFORMATION
Keeping your account information accurate and up-to-date is very important so we can provide you with excellent service. If your account information is incomplete, inaccurate, or not current, please follow the instructions on https://www.triabeauty.ca/positively-clear/login on the Site to correct your account information online. You may request access, updating and corrections of inaccuracies in other personal information we have in our custody or control by contacting us using the contact information set out below. We may request certain personal information for the purposes of verifying your identity when seeking access to your personal information records.
TRIABEAUTY.CA IS NOT FOR USE BY CHILDREN
The Site is not intended for use by minor children (under the age of majority in their jurisdiction of residence). Parents and guardians should monitor the use of the Site by minor children. Children under age 13 should not use the Site at all. If a child under age 13 submits information through any part of the Site, and Tria Beauty becomes aware that the person submitting the information is under age 13, we will attempt to delete the information as soon as possible.
WHAT ELSE SHOULD I KNOW ABOUT MY PRIVACY?
You should be careful to maintain the secrecy of your passwords and/or account information and be responsible about protecting your personal information and identity whenever you are online.
QUESTIONS OR COMMENTS
7999 Gateway Blvd., Suite 100
Newark, CA 94560
LAST REVISED June, 2017